Step Outside the Code: Be Your Own User
- Posted July 11th, 2007
- Filed under: Technology, User Experience
As soon as I joined BatchBlue in May, I was thrown into the fire—we had a beta to get out, after all. There were lots of bugs to be fixed, display issues to be resolved, cranky browsers to accommodate, and architectures to learn. A lot of things initially impressed me about BatchBook, but it seemed like all I was doing was fixing issues. It becomes easy to lose a sense of the whole when you’re arm wrestling with tiny pieces of code day after day.
Then, a wonderful thing (on so many levels) happened—I took a couple weeks off to welcome our second child. For two weeks, I didn’t fix any bugs… I fixed makeshift dinners. I didn’t clean up code… I cleaned up belly button regions. I didn’t change class names, I changed diapers. Yet, I still used BatchBook. But I finally used it as a real live user.
When you become a user, you expand your view of the app beyond just functionality to include the entire user experience. Sure, things work… and kudos to Sean and Riley on getting that foundation in place. Now is the time for Michelle and I to make sure things feel right.
I started off by importing my contacts from my Mac OS X Address Book, my GMail account, and my LinkedIn account. The imports (via vCard) were flawless, which is wonderful. What I noticed right away is that we really need to streamline the process for consolidating the contacts library after this first batch of imports.
