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SXSW09, Sync, and the Birth of the Small Business Web

We’re back and finally somewhat recovered from the madness that is SXSW. This year, Michelle, Pam and Matt attended (Michelle’s usual partner in social media crime, Adam, was out having a baby – congrads, Adam!)

Like last year, the event was blur of meet-ups, panels, interviews, intense hallway conversations and non-stop activity. Sadly, the BatchBlue team didn’t get to attend too many panels, but as a networking event, it was great. And a lot of cool stuff came out of it.

In the days (okay, more like hours) leading up to SXSW, we put the finishing touches on the beta of BatchBook sync, which was hugely exciting for us as it brings us one step closer to the idea of true data portability. Our plan was to soft launch BatchBook sync at SXSW, then return home to do some tweaking and de-bugging before really getting the word out. But like many well-intentioned plans (especially as they pertain to SXSW), this got tossed out the window and instead we found ourselves buckling our virtual seatbelts for a wild web app ride. Lots of new traffic and an ill-fated server move resulted in some growing pains for BatchBook, but thanks largely to the superhuman, nocturnal efforts of Sean and Matt, we’ve made it through and are better than ever. We also give a huge thanks to our customers both old and new for bearing with us through that rocky week.

T-Shirts and a Texas-sized small business brunch
Since we knew how much people depend on Twitter in Austin to help them plan, we brought a bunch of “BatchBook Social CRM” t-shirts with us that had a space for people’s Twitter handles on the front. The t-shirts were a big hit: we literally had people chasing us down to get one! Thanks to our friend and unofficial BatchBlue mascot TJ Sondermann for the concept.

On Sunday, we planned on hosting a Small Business Brunch with our friend Shashi Bellamkonda of Network Solutions. We expected maybe twenty or so folks to come by the delicious Moonshine Cafe to meet up, network and talk small business. We were pleasantly surprised when more than double that number showed up, thanks in large part ot Shashi’s mad Twitter skills. The restaurant was extremely accommodating and graciously set up extra tables so everyone could enjoy their delicious Sunday brunch. We hung out with social media man Jeff Pulver, Lisa Rodwell from Moo cards, Saul Colt from Freshbooks, Becky McCray from Small Biz Survival, and many many others. Perhaps the most important connection made that morning was when Matt learned chicken-fried steak is best eaten with gravy.

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BatchBook now with sync: Gmail, Freshbooks, Shoeboxed

Just a really quick announcement that today we’re launching beta versions of BatchBook sync with Gmail, Freshbooks and Shoeboxed. Half of the team is at SXSW in Austin getting the word out, the other half has been up for about six days and I suspect may be sleeping.

So now you can sync your BatchBook contacts with your Gmail contacts, you can track outstanding Freshbooks client invoices from within your BatchBook account, and you can finally do something with all those pesky business cards you’ve amassed over the past year by sending them into Shoeboxed, then importing the csv file into BatchBook. Here are the brand new related FAQs with all the nuts and bolts.

What we’re REALLY excited about as a developing result of these partnerships is something we’re calling the Small Business Web. More details to follow but at a high level, it’s a way for small businesses to have greater access to and ease of use with their data using all the cool web apps out there that like-minded, customer-obsessed companies like ours are building for them. Fun stuff!

Have to head out in search of coffee. Let us know what you think of SYNC!

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