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Update on MailChimp Sync

The new version of our MailChimp sync has been out for a few weeks now and for the most part it’s been going really well. However, there have been some issues with groups so we’ve had to take a step back and take another look at the problem. Unfortunately, this means that we will have to turn off group syncing. It was just proving difficult to keep them in sync and was causing some big problems for our international customers especially.

First name, last name email, subscribed will continue to stay in sync and the dashboard and contact detail widgets will remain – just groups are turned off for now. Existing customers will still have the group sync enabled but once that sync is deleted, it will no longer work.

We hate taking features away but thought it best in this case, as it was causing too many edge-case issues. We’re going to take another look at groups and come up with a better way to do this in the future.

Our sincere apologies for the change. If you have some ideas on how you think we could improve the sync going forward, please let us know. We look forward to making the MailChimp integration work at its full capacity for all of our customers.

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Batchbook Adds Facebook, Enhanced Twitter & LinkedIn Integration

We’re on a bit of a roll with launching revamped versions of integrations in Batchbook. First it was MailChimp and now it’s on to something very near and dear to our hearts: social media.

This is a major revamp to how we integrate social media in Batchbook. We’ve both revamped Twitter and Linkedin and added full Facebook support. Let’s take a look at some screenshots of the new integrations. We also have a great screencast at the bottom so you can see it all in action.

First let’s take a look at Twitter:

Build social media activity into your workflow
For each service, we’ve added a more complete profile to your social media supertag. You’ll now see “cards” for each connected account. On Twitter you can now follow, retweet, favorite and/or reply right from Batchbook. You can also save the individual tweets as Communications or To-Dos. Turning Tweets into actionable items is a fantastically useful way to bring social into your everyday Batchbook workflow. (more…)

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Product Update: MailChimp Integration Refresh

We’re pleased to announce our refreshed integration with MailChimp. MailChimp was one of our very first integrations. We figured it was time to revisit it to provide even more useful functionality.

Two-way sync!
The biggest change is that we now support two-way contact syncing between MailChimp and BatchBook. Now you can have new subscribers in MailChimp come over to BatchBook. You can also add contacts in BatchBook and have them sync to your MailChimp lists.

More highlights:

  • If you use groups in MailChimp to segment your list, these groups are then used to create a custom SuperTag in BatchBook. Any changes to data in the groups or supertag will sync to the other service.
  • From within Batchbook, you can now view AIM information to see opens, clicks, etc. on the contact detail page of each linked contact.
  • A new MailChimp dashboard widget in Batchbook shows your recent campaign stats.

For more detailed information, check out the updated FAQs and have a look at this quick screencast showing the new Batchbook/MailChimp features in action.

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BatchMakers, Robots and Smokin’ Hot APIs

When we started working on BatchBook waaaay back in 2006, we set out to create the best darn CRM ever. Along the way, we’ve looked to our customers for input as we added partner integrations and feature upgrades. BatchBook customers have driven the development of BatchBook as much as we have.

But we can’t do everything, which is why we made sure that we made our API available to anyone who wanted to build something cool using BatchBook. Today we’re launching a new page on our site that highlights the efforts of people who are updating, integrating and modifying BatchBook in ways we never even imagined.

Meet the BatchMakers!

From our friend Kurt Milam who’s been building a multitude of ways to get data in and out of BatchBook to Michael Doornbos who used SuperTags to build a visual scoreboard for Lunar X Prize participants, we’ve seen some pretty amazing stuff come from the minds of our clever users. And we’re looking forward to seeing more!

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Eventbrite and BatchBook – A match made in party heaven.

Here at BatchBlue, we love to party. Invite us to an event and we’re there. Ask us to throw an event? No problem, we’re on it. (We rocked SXSW last year with an amazing party for The Small Business Web.)

What we don’t always love? Event management. Sending out invites, tracking RSVP’s, updating attendees on last minute changes, getting the word out, etc. You’re trying to use email, spreadsheets, Twitter, PayPal and Facebook to organize and track your event and the next thing you know it’s a jumbled mess. You need some software to make all this stuff seamless.

That’s why we’re super excited to announce our most recent integration partner: Eventbrite! Eventbrite helps you “manage all the hard stuff—such as registrations and selling tickets—and they set you up with the tools to help your event spread virally through social networks.” I’ve used them for years and they’re awesome. Eventbrite takes all of the headaches out of planning, managing and promoting your event.

The integration process is simple. You set up an Eventbrite account ($20 in credits if you don’t already have one – Thanks Eventbrite!), build a list in BatchBook, push the Send to Eventbrite button and let Eventbrite work their event management magic. Then you get to spend your time kicking back at  your event instead of worrying about managing the guest list. Check out the screencast below to see just how easy it is to use BatchBook and Eventbrite together:

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