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Of Monkeys & Microphones: Our Social Network in the Real World

3730659724_9f3c062ff4 I was in Atlanta last week reuniting with my college roommates and decided to bake in an extra day to meet up with a few BatchFriends. No specific agenda, no deals to broker, I just thought it would be fun to see some of BatchBlue’s online pals in their natural environments.

It was quite a jungle at the world headquarters of MailChimp.com. There is apparently a pretty spunky monkey living there because there were mini stuffed offspring swinging through the entire office. I finally got a chance to meet the head chimp Ben Chestnut, who despite the fact that we’ve integrated our products, co-founded the Small Business Web, sponsored joint promotions, blogged, tweeted and just gotten downright social, I had never actually met or even talked to him person. While it was a treat to finally meet Ben and much of the MailChimp.com gang in person, the thing that really made it worth the trip was the in-person, real life witness of their passion for MailChimp, for small business, for e-mail campaigns and for monkeys. This are  the things that let you know you’re doing business with good people.

Brent Leary rocks the mic(s)The other part of my visit was an unexpected camera-in-the-face live interview by that prankster Brent Leary of Social CRM (and Barack 2.0) fame. I know from following Brent on Twitter that he regularly DJs a retro hip-pop stream over the interwebs. So I had thought I was going to be sitting in on a WKRP moment, watching Venus FlyLeary rocking the airways. Boy was I surprised to spend the time talking about BatchBook, social CRM, #sbbuzz and cheese grits instead. It was the first I’ve ever had a giant microphone in my face and you know what? It was great fun.

If you can, it’s important to get out from behind the computer screen of and spend a little time meeting folks in your “social network” in the real world – you’ll learn new things about them and probably have a lot fun.

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SBBUZZers tonight on Small Business CRM!

What do you do when you’re a small business that makes software for small businesses, specifically CRM for small businesses, and you start a weekly Twitter chat about small businesses using technology, then after a few weeks the Twitter chat folks want to talk about, well…CRM? If you’re BatchBlue, you invite someone super cool to moderate that week’s session and an equally cool person to be a Subject Matter Expert, then you step aside to let the conversation go where it may.

Sure, we hope everyone likes our product BatchBook but we recognize it might not be the best solution for everyone out there. So we’re saying “Bring it on!”

Join us tonight 8pm-10PM EST to take part in the Twitter CRM #sbbuzz conversation – Pam and I will be there but participating only as small business owners, not makers of one certain, lovable, kick-ass CRM. We’ll save that for our blog ;)

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