Our Users Are So Smart: Auto-BCC to BatchBox
- Posted August 6th, 2008
- Filed under: Our Users are So Smart
We’re constantly receiving great feedback from our customers via email support and our forums. I wanted to take a moment to share another little, but helpful recommendation that we implemented.
BatchBox email forwarding has been a hit. Users love being able to send emails into BatchBook, allowing BatchBox to do all the dirty work of creating a communication, creating any relevant contacts, and assigning the communication to those contacts. Forum user Dean had an idea of how we can make the BatchBoxing process easier:
Good Job on the email forwarding, that’s a great feature.
One suggestion though. When I’m in Contacts and I click on an email link, is it possible to auto complete the bcc field with my BatchBox forwarding address?
Great idea! Now, if you click on any linked email address from within BatchBox, it opens a message in your default email application addressed to that contact—but also BCC’ed to BatchBox. The message will then automatically be stored in BatchBook.
BatchBook user Linda liked this feature so much that she wrote in to support to say:
I just noticed that when I click on an email address within BatchBook it automatically adds my BatchBook address to the Bcc field – that is brilliant, thank you!!
No, thank Dean!
