Our first BatchBook usability test via Twitter
- Posted September 4th, 2008
- Filed under: Blue By You, Events/Presentation, Using BatchBook
We love Twitter. And we love user feedback. So we figured, why not marry the two? So, starting today, we have asked our Twitter networks to take part in our very first usability test via Twitter! The form is below. Even if you didn’t hear about this on Twitter, you can still take part! 
Update: The usability test has ended. Thanks to everyone who helped out!
Thanks! You can now get back to your tweeting workday!
Awesome Idea – we just launched one of our websites and i’ve been thinking on different ways we could do something similar – BTW – the concept behind your product – pure genius!
I don’t work in a small business, but in academics. However, I am intrigued and will likely sign up to do some exploring!
The one thing I did not see was from talking to several employees the most important thing – the relationship.
What I have heard several times and really buy is that BB is better because they help you figure out all this complex computer stuff.
If that is your story shouldn’t it be on the front page?
This is great you guys. Keep it coming, we REALLY appreciate the feedback! And you know we’ll be doing something with it all darn soon…
@Alex: Thanks! Really appreciate the kind words.
@JP: I’ve got my work BatchBook account, but I’ve also go my personal one that I use a TON. Great for addresses come holiday time, remembering birthdays, scheduling appointments, etc. Let me know what you think!
@Luke: Honestly, I feel that getting the “complex computer stuff” out of the way is just us doing our job. We’re just here to help you succeed. So, I’m not sure that’s “our story”, but I like that it is being noticed. Now you mention “the relationship” – it immediately got me thinking that we should really expose how awesome it is when you visit a contact detail and in the sidebar you see every email, phone call, and to-do you’ve ever had affiliated with that contact. THAT’s the relationship and THAT is very much our story.
Thanks for the feedback, everyone!
Awesome site. I’ve signed up and can’t wait to get started.
[...] ran the old design through some user testing—both via Twitter and in person. We noticed some trends emerge and worked quickly to fix them. A lot changed, but [...]