BatchBook Blog
Archive for the “Our Users are So Smart” Category
We have been loving the Flowtown integration and have been looking for more ways to leverage the information we get back from Flowtown in BatchBook.
We’ve received some ideas from Twitter as well as a very thoughtful blog post from our customer Hugh Macken. They all agreed on one thing: Add Klout!
Klout, for those who don’t know, is a great tool to measure a persons influence on the social web. Influence is measured on many different fronts including followers, friends, total retweets, etc. You receive a Klout score from 1-100 with 100 meaning you basically rule the social web.
Flowtown gives us this score but until today we were not displaying it. Now, if you are using the Flowtown integration, we populate the score into your social media supertag:
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Tags: batchbook, flowtown, marketing, social crm, Social Media
I recently did some customization of the BatchBlue fan page on Facebook. We thought it would be fun to have a little give-away for our friends on Facebook, so I added one of our very own BatchBook Custom Forms to our page. Now, when friends sign up on our Facebook page, their information is magically transported to our BatchBook account so we’ll have all the important information we need to notify the winners.
One of our super smart customers, Alex Webster, outlined the steps for adding a BatchBook form to your Facebook page in our forums and I thought I would share some steps and screenshots here for you.
Step 1:
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Tags: facebook, forms, Social Media
One of my favorite new tasks here at BatchBlue is to take over the writing of the Our Users Are So Smart series of blog posts. My predecessor in this role started this series back in June of 2008 to highlight some of the great ideas and use cases that we receive from our users.
At BatchBlue we recognize (and love) that each person who chooses our software uses it in a unique way, often in scenarios we didn’t anticipate. It’s a testament to their innovation that they take the flexibility and features that are a part of BatchBook to carefully craft a workflow and environment that fits their needs.
They have also contributed some great feature requests, many of which we have implemented in to BatchBook. Here are some of my favorites
In August of 2008, Adam wrote about the addition of our Auto-BCC to BatchBox option. It seems our Forum User Dean was enjoying the convenience of our BatchBox email forwarding but suggested that it would also be great if email links from within BatchBook would automatically add the BatchBox forwarding address to your BCC field. Consider it done!
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Tags: batchbook, feedback, user forums
Here at BatchBlue we like to think of SuperTags as working similarly to the tags you are all probably familiar with, but with the extra benefit of having some really nifty super powers – namely the ability to handle any type of custom data you can throw at them.
When I started using BatchBook back in October 2007, I knew the killer feature for me was going to be SuperTags. Over the years I’ve used them to handle all sorts of data related to my contacts and clients, everything from important dates to their software licensing information.
I’ve been learning that not only are BatchBook SuperTags great at capturing client information, they can also be a great fit for storing information about me and the stuff that I need to keep track of.
Recently I had some trouble with the monitor for my computer. It’s been repaired under warranty before and I knew it was still covered so I began to gather the information I needed to call in for service: (more…)
Tags: batchbook
If you haven’t been hanging out in the BatchBook Developers Forum, you might not have heard about our recent API updates. We’ve overhauled the API to make it even easier for programmers to integrate their applications with BatchBook. Just as importantly, the documentation for the API. Check it out at http://developer.batchblue.com/.
BatchBook has had an API for some time now, but these updates really make it ready for prime time. While this news only directly affects programmers, we’ll all benefit from the resulting integrations between BatchBook and other awesome tools. A recent post on ProgrammableWeb extolled the business case for APIs, and we’ve been supporting the same ideas via the Small Business Web.
As usual, this update to BatchBook wouldn’t have been as good without the involvement of some of our awesome users. Several folks in the Developers Forum have been giving great feedback and helping other developers get started with the API. I’d like to especially recognize Andrew Flusche and guedalia, who have been contributing sample PHP code for other users to use freely. Thanks again, guys!
We’re really excited to see what great things you all will build with the BatchBook API. I hope to see you in the Developers Forum if you have any questions or just want to show off what you’re working on.
Tags: api, developers, forums
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