Batchbook – now with Live Chat!!!
- Posted January 23rd, 2012
- Filed under: User Experience
The title pretty much says it all… we have a Live Chat feature now!
We have implemented a new page that houses all of our support: Forums, Screencasts, FAQs, On-Boarding Sign Up, and my personal favorite is the Live Chat!
To access it, just head on over to the Batchbook Community Page and look for the Contact Support button in the lower right hand side of the page. Once you click it, you’ll see a window that looks like this ->
Just fill in your email address and then type your question! If one of the Customer Experience Team members is available you will see the “Chat with us” button. Pressing it will start a live chat, and we’ll do our best to help out with any questions or issues you may be experiencing.
If we’re not available, then you will just see the “Email us” button, which sends your message to us at support@batchblue.com.
We’re pretty excited about it, and hope it adds value to your experience with Batchbook!
We are super excited for you too! In the immortal words of Yoda, “May the Snap be with you”…or something like that